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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. How can a user adjust the timeframe for the amount of days to keep messages, and the sync timeframe?

A) The value is set by the email service provider and cannot be changed.
B) Delete the account integration, and recreate it.
C) Go to Settings -> Accounts -> select the Email account, and go to Advanced.
D) In Messages, go to Options -> Timeframe.

2. It can be necessary to distribute client certificates to tablets and handhelds in order to connect to:

A) cellular networks.
B) encrypted hard drives.
C) the Internet.
D) Enterprise Wi-Fi or VPN Networks.

3. Certificates can be manually imported on the handheld by going to:

A) Settings. Security and Privacy, Certificates, Import.
B) Options, Security, Import.
C) Settings. Network Connections, Certificates.
D) Options, Certificates, Import.

4. Where can saved VPN Profiles be located on the BlackBerry Smartphone?

A) Options. Wi-Fi. VPN
B) Options, Security. VPN
C) Settings. VPN
D) Settings. Network Settings. VPN

5. Where would a new user look to swap the SIM on a BlackBerry Device?

A) Bottom of device
B) Side ports
C) SD card
D) Beneath the battery cover

Solutions: