Pass Sales-Cloud-Consultant Brain Dump Updated Certification Sample Questions
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The Salesforce Sales-Cloud-Consultant Exam is a certification exam designed for professionals seeking to demonstrate their expertise in Salesforce Sales Cloud. This exam is intended to test the candidate's knowledge and skills in various areas such as salesforce automation, sales and marketing analytics, sales process management, and customer management.
NEW QUESTION # 125
Universal Containers' (UC) sales reps have said there are too many reports and dashboards which makes it hard to find what is important to them.
What should a consultant recommend that use to solve this issue?
- A. Enhanced Folder Sharing
Answer: A
NEW QUESTION # 126
Northern Trail Outfitters (NTO) has automated the process of creating new account records in salesforce. All account records created through this process are owned by a generic user. There are now two million account records that have been created in this manner. NTO is now seeing performance issues when it makes any changes to account sharing rules. What can NTO do to address the issue without changing its integration?
- A. Contact salesforce support to add an index to the account object.
- B. Set the organization wide defaults for accounts to public read/write.
- C. Ensure that the generic user has not been assigned a role.
- D. Ensure that the generic user has the Modify All Data permission.
Answer: C
NEW QUESTION # 127
What should a Consultant recommend to meet these requirements?
- A. Create a dynamic dashboard.
- B. Create a summary report with cross filters.
- C. Create a reporting snapshot
- D. Create a joined report.
Answer: D
NEW QUESTION # 128
Planning an implementation - what should be included in end user support plan - choose 2 answers:
- A. 24x7 IT support
- B. Meeting schedule to review open issues
- C. Process for users to report issues
- D. Communication to customers about potential issues
Answer: B,C
NEW QUESTION # 129
UC wants to use its customer portal to allow customers to provide suggested changes to products and comment
on other people's suggestions. What Salesforce feature supports this?
- A. Solutions
- B. Answers
- C. Ideas
- D. Chatter
Answer: C
NEW QUESTION # 130
Northern Trail Outfitters (NTO) has completed its annual planning and wants to update the territory assignments for all sales reps in its enterprise. NTO understands this can impact the current year closing due by the end of the quarter. The IT team is also planning a release of the new incentive management package that will be used by sales reps.
Which two considerations should the consultant consider when deciding on the timing of the release?
Choose 2 answers
- A. Testing changes to Territory Management and the incentive management package should be completed in a Full Sandbox before releasing to Production.
- B. Installing a new incentive management package along with Territory Management changes may add high risk to the deployment.
- C. Changes to Territory Management need to be made in Production directly and can be completed without impacting users.
- D. Combining the Territory Management changes, and the incentive management package allows for mi faster ramp-up time for users.
Answer: A,B
NEW QUESTION # 131
The Universal Containers sales team would like to track product shipments for each of its customers. The shipment tracking information is currently available in a back-end system, which the company plans to integrate with Salesforce. Which objects are relevant for this integration?
- A. Opportunity, opportunity product, custom object-shipment status
- B. Opportunity, opportunity product, contract, custom object-shipment status
- C. Lead, account, opportunity product, custom object-shipment status
- D. Lead, opportunity, product, custom object-shipment status
Answer: A
NEW QUESTION # 132
Universal Containers Executives want to see contact center metrics from each of its different geographic regions. How should a Consultant support this requirement?
- A. Create a single Dashboard with a Case Team filter.
- B. Create a Dashboard for each Region.
- C. Create a Dashboard for each Case Team.
- D. Create a single Dashboard with a Region filter.
Answer: D
NEW QUESTION # 133
After a successful implementation of Sales Cloud at Universal Containers, sales management wants to add a Negotiation stage immediately prior to the Closed stage. After adding the stage, a user reports that some Opportunities are missing from quarterly forecasts.
How should the consultant resolve this issue?
- A. Create a report to track Opportunities In the Negotiation stage.
- B. Create a new forecast and Include the new sales stage.
- C. Use forecast adjustments to correct the forecast.
- D. Edit the Forecast Category field to reflect the proper category for the new stage.
Answer: C
NEW QUESTION # 134
Which of the following statements about Standard and Custom Price Books are accurate? (Select all that apply)
- A. A Custom Price Book is a subset of the Products listed in the Standard Price Book.
- B. A Standard Price Book includes a master list of all Products with their associated Standard Prices.
- C. A Custom Price Book includes a master list of all Products with their associated Custom Prices.
Answer: A,B
NEW QUESTION # 135
A strong pipeline requires greater visibility. Which of the following example describes a need for greater visibility?
- A. As business matures, it becomes difficult to identify right prospects
- B. Leads are qualified but not routed to the right people
- C. Campaigns are launched without communicating the follow-up plan
- D. Leads are tracked in separate systems, not accessible by all
Answer: D
NEW QUESTION # 136
Sales representatives at universal containers want to share product specification with customers who do not have salesforce access. These customers should only be allowed to preview the document in the browser without download permissions. What solution should a consultant recommend to meet this requirement?
- A. Upload the file to chatter files and enable the password protection option.
- B. Upload the file to chatter files and disable the download delivery option.
- C. Upload the file to content and disable the download delivery option.
- D. Upload the file to documents and enable the externally available option.
Answer: C
NEW QUESTION # 137
Universal Containers Executives want to see contact center metrics from each of its different geographic
regions. How should a Consultant support this requirement?
- A. Create a single Dashboard with a Case Team filter.
- B. Create a Dashboard for each Region.
- C. Create a Dashboard for each Case Team.
- D. Create a single Dashboard with a Region filter.
Answer: D
NEW QUESTION # 138
Universal Containers has noticed a sizeable decrease in the number of sales representatives who are meeting their quotas. What should be evaluated to determine the cause of this decline? Choose 2 answers:
- A. Activity history report on open and closed opportunities.
- B. Comparison report of forecasts versus converted leads.
- C. Trending report on won versus lost opportunities
- D. Percent of converted leads per sales representative.
Answer: A,C
NEW QUESTION # 139
A consultant is implementing a new Sales Cloud instance for Cloud Kicks that has a public sharing model for accounts. Different sales representatives own local accounts that create a multi-level Account hierarchy. Cloud Kicks needs to see the total number of closed won opportunities and the revenue value for all accounts in the hierarchy when viewing a parent account. Which recommendation will meet this viewing requirement?
- A. Create a Roll-up Summary field on the parent account displaying the total value of won opportunity from the child accounts
- B. Configure a link on the account that will open a list view showing the total value of open opportunities for all accounts in the ^ hierarchy
- C. Configure Apex to update a custom field on the parent account with the total value of won opportunities from the child ^ accounts
- D. Create a workflow rule to update the custom field on the parent account displaying the total value of won opportunities from ^ the child account
Answer: A
NEW QUESTION # 140
Forecast Category "Closed" can be summarized as:
- A. Closed + Commit + Best Case
- B. Closed + Commit
- C. Closed
- D. Commit + Best Case + Pipeline
Answer: C
NEW QUESTION # 141
The sales management team of Northern Trail Outfitters (NTO) has noticed that opportunities are taking longer to close. Historically, it has taken 30 days for a new opportunity to be moved to closed/won. Recently, this time period has increased to 45 days. What analytics tool can the sales management team leverage to help determine the cause? Choose 2 answers
- A. Dashboard of Month-over-month trend of lead conversions
- B. Report on the discount approval time for quotes
- C. Dashboard of opportunity stage duration
- D. Report on campaign return on investment (ROI)
Answer: B,C
NEW QUESTION # 142
CORRECT TEXT
If you are using multiple currencies are you able to track revenue gain or loss based on currency fluctuations?
Answer:
Explanation:
No
. Historical changes and fluctuations are not stored.
NEW QUESTION # 143
Do territories need to be geographically defined?
Answer:
Explanation:
No, territories can be setup according to any hierarchy that you like
NEW QUESTION # 144
Cloud Kicks is excited about implementing Lightning features during the implementation. The company has rolled out a few groups of Sales Cloud users on Lightning already, but not all trained on the Sales Cloud Lightning features requested for this implementation.
What should the Consultant recommend for a successful deployment?
- A. Adjust the project plan and communicate that the deployment will now be a week earlier.
- B. Communicate the information so that they have more staff available for changes.
- C. Adjust the project plan and delay the deployment of the sprint.
- D. Deploy all the changes that do not affect the Sales team and deploy the changes in the following sprint.
Answer: B
Explanation:
Explanation
NEW QUESTION # 145
Universal Containers is in the design phase of a complex Sales Cloud implementation. There are teams working on data migration, integration, application, and technical design.
What step should a consultant take to ensure that the design accounts for all aspects of the requirements?
- A. Conduct executive committee review.
- B. Conduct data migration reviews.
- C. Conduct integration performance reviews.
- D. Conduct end-to-end solution reviews.
Answer: D
NEW QUESTION # 146
How is currency applied where a company is using multi currency?
Answer:
Explanation:
Every user also has a personal currency, which is used as the default currency in his or her own quotas, forecasts (depending on which forecasting version you use), opportunities, quotes, and reports. Users can also create opportunities and enter amounts using other active currencies.
NEW QUESTION # 147
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