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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign.
Which feature should the consultant configure to record the donor's campaign response?

A) Custonwable Rollups
B) Customizable Campaign Influence
C) Automatic Campaign Member Management
D) Sales Process

2. A nonprofit fundraiser notices that some of the NPSP calculated donation summary fields on the Contact and Account records are displaying incorrect values when compared to the donations recorded for each donor.
What are three items the consultant should review to troubleshoot the issue?
Choose 3 answers

A) NPSP Health Check
B) Salesforce Optimizer report
C) Campaign Hierarchy
D) Customizable Rollups
E) Opportunity Stages

3. How can a gift officer determine if an acknowledgment letter was sent for a donation?

A) Check the Acknowledgement Status picklist value on the Opportunity object.
B) Check the Acknowledgement Status picklist value on the Contact object.
C) Check if the Campaign Member status is set to "Acknowledged".
D) Check the Status picklist value on the Task object.

4. A consultant is planning to use Accounting Subledger and migrate 20 years of donation data into NPSP for a nonprofit that receives more than 200,000 donations each year.
Which two features should the consultant consider implementing to improve search performance?
Choose 2 answers

A) Skinny Tables
B) Salesforce Optimizer
C) Custom Index
D) Salesforce Object Search Language (SOSL)

5. A nonprofit receives many tribute gifts and wants to ensure that the person being honored by the gift consistently receives the proper soft credit.
How should the consultant advise them to configure this in NPSP?

A) Set up Automatic Opportunity Contact Roles and enter Honoree for Honoree Opportunity Contact Role.
B) Enable Advanced Mapping and map the Honoree to Honoree Opportunity Contact Role.
C) Set the Contact Role for individual Opportunities to Honoree.
D) In the New Donation entry screen populate the Honoree lookup field.

Solutions: