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Avaya 7004-1 Exam Syllabus Topics:

SectionObjectives
Topic 1: System Administration and Configuration- Configuration management
  • 1. Dial plan and numbering configuration
    • 2. User, telephone, and feature administration
      Topic 2: System Upgrades and High Availability- Upgrade and resiliency features
      • 1. Software upgrade procedures
        • 2. Redundancy, survivability, and backup strategies
          Topic 3: Communication Server 1000 Architecture and Maintenance- Communication Server 1000 platform architecture
          • 1. System components and deployment models
            • 2. Hardware and software maintenance concepts
              Topic 4: Maintenance and Troubleshooting- Fault diagnosis and recovery
              • 1. Alarm analysis and log interpretation
                • 2. Troubleshooting telephony and network issues
                  Topic 5: Networking and Routing- Network configuration
                  • 1. Routing, zones, and signaling parameters
                    • 2. IP networking and gateway configuration

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      1. An enterprise has a network with Communication Server 1000E systems running RIs 7 x IP Peer Network. For this network, when are the Digital Signal Processor (DSP) resources required?

                      A) when a compressed media channel is required without circuit switching
                      B) when interworking is necessary to third-party SIP-enabled products
                      C) when it is necessary to transcode between IP and circuit-switched devices
                      D) when interworking is necessary to third-party H.323-enabled products


                      2. Click the Exhibit button.

                      You are responsible for maintaining a small Communication Server 1000 RIs. 7 x SA system. The customer decided against using Basic Automatic Route Selection (BARS) for call routing. They are now reporting that the user of extension 2001 is blocked when attempting to dial local call using the COT access code.
                      Based on the exhibit, what adjustments should be made to the system to allow the user of extension 2001 to dial local calls only by directly accessing the COT Route?

                      A) Change the Class of Service of extension 2001 to Conditionally Unrestricted (CUN), leave the TGAR setting of two (2) on the COT Route.
                      B) Change the TGAR of the COT Route to zero and change the Class of Service setting of extension 2001 to Conditionally Toll Denied (CTD)
                      C) Change the TGAR of extension 2001 to zero and leave the Class of Service setting of Toll Denied (TLD) on extension 2001.
                      D) Change the Class of Service of extension 2001 to Semi Restricted (SRE) and leave the TGAR setting of two (2) on the COT Route.


                      3. Click the Exhibit button.

                      Given the customer's programmed database shown in the exhibit and AC 1 = 9, over which RLI will a call placed to 9-1-912-534-2222 complete?

                      A) call will not complete as dialed
                      B) RLI 4
                      C) RLI 3
                      D) RLI 9
                      E) RLI 2


                      4. Click the Exhibit button.

                      A customer has asked if the Communication Server 1000 RIs. 7 x system can route anyone that dial an unassigned number in the customer's DID range to the Attendant.
                      In reviewing the current configuration as shown in the exhibit, what do you conclude?
                      (Choose two)

                      A) NET_DATA Attendant and tie trunk users are receiving an overflow tone
                      B) only internal station users are routing to the Attendant
                      C) all caller types are receiving an overflow tone
                      D) internal station users and non tie line users are routing to the Attendant


                      5. In order for Zone Based Dialing On-Net Call routing (Inter-site) to be used, users are required to dial an E.164 number (either International or National number), for calls between sites.
                      For this to be true, and for the system to pass the proper Calling Line ID (CLID), which prompt must be configured?

                      A) The D1ALPLAN prompt must be configured to PPV.
                      B) The DIALPLAN prompt in CDB must be configured to PUB.
                      C) ZBD option in the Customer Data block must be configured to PUB.
                      D) Country Code, NPA and NXX must be configured within the ZBD IE of an ISDN message


                      Solutions:

                      Question # 1
                      Answer: C
                      Question # 2
                      Answer: B
                      Question # 3
                      Answer: B
                      Question # 4
                      Answer: D
                      Question # 5
                      Answer: B

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