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IBM C9020-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Problem Resolution | - Diagnosing and resolving storage issues - Use of diagnostic utilities |
| Storage Virtualization and Management | - Storage management tools (e.g., Spectrum Control) - IBM Spectrum Virtualize/similar technologies |
| Performance Optimization | - Performance analysis tools - Tuning storage performance |
| Data Protection Technologies | - Data protection solutions - Backup and recovery concepts |
| Installation and Configuration | - Network connectivity and SAN configuration - Enterprise storage systems setup |
IBM Enterprise Storage Technical Support Sample Questions:
1. A customer has experienced high drive failure and loss of data in its environment and is considering XIV to replace the existing storage.
Which XIV benefit should the technical specialist highlight to address this customer's concerns?
A) Exception rebuild speed
B) IBM Hyper-Scale
C) IBM Advanced System Placement program
D) Distributed cache
2. Which XIV Gen3 replication feature provides the ability for a remote target volume to be initialized without requiring the concepts of the source volume to be re-replicated over an inter-site link?
A) Asynchronous Replication
B) Quick Initialization
C) Offline Initialization
D) Synchronous Replication
3. What is the minimum number of redundant key servers needed by multiple DS8870s when using disk encryption?
A) 4
B) 1
C) 2
D) 6
4. What is needed to upgrade a TS7620 ProtecTIER Appliance from 5.4TB to 11TB physical capacity?
A) There is no upgrade from 5.4TB to 11TB within one system.
B) Add disk drives to the TS7620 without powering off; the system will assign capacity automatically.
C) The upgrade is a license key only.
D) Power off the TS7620, add new drives, power on and assign capacity.
5. Which storage solution should you propose to a customer with a large VMware environment and one IBM System z?
A) DS88870
B) XIV
C) Storwize V7000 Unified
D) SONAS
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: C |
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