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HP HP2-H69 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP DaaS Offer Structure | - Hardware, services, and software bundling - Service levels and support components - Financing and subscription-based models |
| Topic 2: Sales Positioning and Competitive Differentiation | - Positioning HP DaaS vs traditional device procurement - Target customer segments and use cases - Competitive comparison and value messaging |
| Topic 3: Implementation and Service Delivery Overview | - Deployment models and rollout considerations - Device management and support processes - Refresh cycles and asset lifecycle management |
| Topic 4: HP Device as a Service (DaaS) Fundamentals | - Lifecycle management approach (procurement, deployment, support, refresh) - DaaS value proposition and business outcomes - Customer pain points addressed by DaaS |
| Topic 5: Solution Design and Customer Scenarios | - Operational efficiency and IT cost reduction scenarios - End-user computing lifecycle optimization - Mapping customer requirements to DaaS offerings |
HP Selling HP Device as a Service 2018 Sample Questions:
1. Which stakeholder is the biggest influencer in the product evaluation phase of the services buyer journey?
A) the C-Suite Chief Technology Officer (CTO)
B) the Chief Financial Officer (CFO)
C) the Head of Procurement
D) the Specialist IT Manager
2. DaaS Analytics and Proactive Management can support non-HP devices. However, there are some features and reports that are only available with Microsoft Windows-based HP devices.
Which features are only available on HP devices? (Select three.)
A) hardware warranty
B) smart battery health (replacement)
C) mobile application whitelisting and blacklisting
D) app deployment
E) device encryption settings
F) automatic parts replacement
3. What is included in all HP DaaS plans?
A) Accidental Damage Protection
B) option for simplified leasing agreement
C) insights into device inventory and device health
D) HP Service Experts
4. Used as a modern service model for commercial organizations, what does HP Device as a Service deliver?
(Select three.)
A) better revenue streams
B) cost predictability
C) improved profitability
D) a more mobile workforce
E) IT performance and agility
F) improved productivity
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,E,F | Question # 3 Answer: A | Question # 4 Answer: B,D,F |
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