Scope
This certificate verifies the fundamental knowledge to become a development consultant ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
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Exam Content
The examination consists of 60 Questions. Candidates should attempt maximum correct answers for a better score.
Formats of Question
- True or False questions: the candidate will be presented with a statement and has to specify the correct option for the statement if the statement is either true or false
- Multiple Response Multiple-choice questions: Two or More Correct response from the given options best suits the statement or answers the question.
- Single Response Multiple-choice questions: Only One correct response from the given options best suits the statement or answers the question.
Exam Duration
Candidates will have 90 minutes for attempting 60 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.
Exam Results
The ServiceNow CAD certification is a pass or fail exam. The examination is scored against a minimum standard established by ServiceNow who are guided by the certification industry best practices and guidelines. On successful submission of the certification examination, result in the form of Pass or Fail result is immediately calculated and displayed to the candidate. No further details will be provided to the candidate.
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Aim of the Certificate Exam
- Empower individuals to execute tasks with confidence and skill
- Provide individuals with a mark of excellence that is extremely recognized by the clients and seeks within across the industries
- Differentiate individual in a crowded job market
Upon successful training and certification, the candidate will be able to
- Determine if an application is a good fit with ServiceNow platform capability
- Design an application including business logic, user interface, and database logic
- Create and use application properties
- Implement security for an application using both contextual security and application scope
- Integrate application to external data sources
- Manage applications including migration, downloading and installing, and managing source code
- Automate application using work-flow, document feeds, email, scheduled script executions, and events
- Design and implement a user interface taking into consideration usability, form design, platform (desktop, tablet, and/or smart-phones), and enhancing the user experience with scripts
- Write, test, and debug client-side and server-side scripts
Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html
ServiceNow CAD Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Working with External Data & Integrations | 10% | - Use REST APIs and Scripted REST APIs - Configure inbound and outbound integrations - Work with IntegrationHub and third-party systems - Import and export data from external sources |
| Topic 2: Designing and Creating an Application | 20% | - Design and implement data models and relationships - Use and manage application scope - Create application modules and navigation - Determine application suitability for ServiceNow platform |
| Topic 3: Application Automation | 20% | - Implement events, scheduled jobs and script includes - Build workflows and Flow Designer processes - Create and manage application properties - Configure email notifications and actions |
| Topic 4: Security and Restricting Access | 20% | - Configure access controls and permissions - Secure application artifacts and data - Use scope for security separation - Implement role-based access control |
| Topic 5: Application User Interface | 20% | - Design, customize and configure forms and fields - Implement UI Policies, UI Actions and Record Producers - Write, test and debug client-side scripts - Write, test and debug server-side scripts |
| Topic 6: Application Management & Deployment | 10% | - Use source control and deployment tools - Manage application lifecycle and updates - Use delegated development and Git integration - Package and publish applications |
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