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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Strategy and Governance | 17% | - Define UX strategy and governance
|
| Design System Implementation | 20% | - Leverage SLDS and design standards
|
| Declarative Design | 27% | - Design using Salesforce declarative tools
|
| Discovery | 13% | - Gather user requirements and plan design strategy
|
| Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
| Testing | 11% | - Validate and test designs
|
Salesforce Certified Platform User Experience Designer Sample Questions:
A UX Designer has completed discovery, research analysis, and ideation.
How should they prepare for the next phase?
- A. Determine what to prototype.
- B. Continue iterating.
- C. Build partnerships.
- D. Create business model canvas.
Correct Answer: A 🗳️
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Cloud Kicks wants to drive engagement on its website.
Which two Salesforce features should boost engagement?
Choose 2 answers
- A. Automated Invitations
- B. Salesforce Connect
- C. Einstain Bots
- D. MyTrailhead
Correct Answer: A,C 🗳️
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Cloud Kicks (CK) wants to determine whether or not the Experience Cloud site it is launching is intuitive. CK's UX Designer is going to conduct a usability study.
What shouldbe one of the first steps when planning this study?
- A. Design changes to the site.
- B. Analyze the results of the study.
- C. Define the goals of the study.
- D. Design the information architecture.
Correct Answer: C 🗳️
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A developer is creating a Lightning Web Component (LWC) and wants to make sure the visual experience is consistent with Cloud Kicks' branding. The developer asks their UX Designer about the Salesforce Lightning Design System (SLDS) stylinghooks.
How should the designer describe them?
- A. They use custom CSS properties to easily style base and custom components.
- B. They use standard CSS properties to directly style HTML elements.
- C. They use custom CSS properties to directly style HTML elements.
- D. They use standard CSS properties to easily style base and custom components.
Correct Answer: A 🗳️
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When designing a custom component that includes this clickable icon in a Lookup field:
What should be used as the alternative (alt) text?
- A. Image of a magnifying glass
- B. Search button
- C. Image of a search button
- D. Search
Correct Answer: B 🗳️
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