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Salesforce AP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Order Management Configuration | 25% | - Core configuration
|
| Topic 2: Integrations and APIs | 15% | - External system integrations
|
| Topic 3: Solution Design and Architecture | 20% | - Order Management architecture design
|
| Topic 4: Customization and Development | 30% | - Development and automation
|
| Topic 5: Testing and Deployment | 10% | - Deployment lifecycle
|
Salesforce Order Management Developer Accredited Professional Sample Questions:
1. Which approaches can be used to detect fraud in Salesforce Order Management? (Choose two)
A) Limiting fraud detection to manual approvals
B) Integration with external fraud detection systems using APIs
C) Leveraging real-time triggers to flag suspicious activities
D) Avoiding third-party tools for fraud analysis
2. Which considerations are essential when designing Apex Actions for Order Management? (Choose two)
A) Avoiding error handling to simplify the design
B) Compatibility with declarative tools like Flow Builder
C) Automating batch processing exclusively
D) Scalability for handling large datasets
3. A customer needs to implement a solution for handling bulk refunds.
What approach should be used?
A) Manual data uploads via Data Loader
B) Static templates for refund approvals
C) Real-time updates using REST APIs
D) Custom Apex Jobs with batch processing
4. Which features of the B2C CRM Sync framework support Salesforce Order Management? (Choose two)
A) Automating legacy data migration
B) Enabling unified customer profiles for B2C use cases
C) Avoiding the need for API-based integrations
D) Synchronizing customer data across multiple clouds
5. What should be considered when prioritizing integrations in Salesforce Order Management? (Choose two)
A) The need to limit all integrations to native solutions
B) The ability to replace legacy systems immediately
C) The potential business value of each integration
D) The feasibility of implementing each integration
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: B,D | Question # 3 Answer: D | Question # 4 Answer: B,D | Question # 5 Answer: C,D |
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