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SAP C-C4HFSM-91 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Self-Service and Crowd Service | < 8% | - Customer Engagement
|
| Smartforms and Reporting | 8% - 12% | - Forms and Documentation
|
| Administration and Configuration | 8% - 12% | - System Administration
|
| Mobile Field Service Execution | 12% - 18% | - Mobile Application Usage
|
| Planning and Dispatching | 12% - 18% | - Resource Planning
|
| Master Data Management | 12% - 18% | - Master Data Configuration
|
| Business Rules and Automation | 8% - 12% | - Automation Features
|
| Integration | 8% - 12% | - System Connectivity
|
| Analytics and Reporting | 8% - 12% | - Business Analytics
|
SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:
1. What can you do using the Data Loader in the Master Data Module? Choose Three correct answers.
A) Delete Data records
B) Read data records.
C) Overwrite data records
D) Create data records
E) Merge data records
2. You want to create a new smart form. Which fields can you define? Choose the correct answer.
A) Description, Revision, Type, Tag
B) Name, Description, Category, Labels
C) Description, Category, Revision, Tag
D) Name, Description, Revision, Type
3. On which mobile phones can you install the FSM App? Choose Three correct answers.
A) Blackberry
B) Samsung Galaxy S9
C) Apple 'Phone X
D) Windows Phone
4. Which tool is recommended by Core systems for presenting your Android and iPhone mobile screen on a desktop computer? Choose the correct answer.
A) Facetime
B) Chrome Cast
C) Mirroring360
D) AirPlay
E) ActiveX
5. Which of the following things are part of the Field Service Mobile app? 'Choose Two correct answers.
A) Skills
B) Activities
C) Projects
D) Service Calls
Solutions:
| Question # 1 Answer: C,D,E | Question # 2 Answer: B | Question # 3 Answer: B,C,D | Question # 4 Answer: C | Question # 5 Answer: B,D |
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