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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Needs and Market Segmentation | - Understanding customer requirements
|
| HP Document Solutions Product Portfolio | - Solution offerings
|
| Sales Strategies and Positioning | - Presenting HP solutions
|
| Closing the Sale and Implementation | - Sales closure techniques
|
HP Selling HP Document Solutions Sample Questions:
1. What are the benefits of an HP document solution sale to both you and your customer?
A) increased sales of MFPsand greater customer satisfaction
B) increased sales of printers and a great deal for the customer
C) higher revenue and sales margins, and the opportunity to change the customer's work methods to increase efficiency and reduce costs
D) higher sales volumeand overheads, and the opportunity to change the customer's work methods to increase head count and reduce costs
2. When a salesperson approaches a customer about the need for print management solutions, which issues should be discussed?
A) protection of intellectual data form research and development, and finances
B) resource constraints, decreasing budgets, adapting to change, and ROI
C) customization of document output for specific process steps
D) the need to print specific font and printing checks with special inks and toners
3. How can an organization use HP print security solutions to secure information outside its normal client/server network environment?
A) to control access to print output and secure remote printing over the Internet
B) to ensure that hard copies delivered by normal mail are routed directly to the correct addressee
C) Explanation:
QUESTIONNO: 25
How is the Jetmobile solution for secure check printing installed on a customer's printer?
A. by a flash card upload
B. by a DIMM slot in the printer
C. by a download via HP Web Jetadmin
D. by a download directly to the printer from the Jetmobilewebsite
D) to ensure that print servers are firewalled
E) to ensure that the correct party is billed for its printing
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A |
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