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CompTIA JK0-801 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| PC Hardware | 40% | - Hardware installation and configuration - Peripherals, ports, and connectors - Hardware troubleshooting - Storage devices and expansion cards - Motherboards, CPUs, memory, power supplies |
| Networking | 27% | - Network hardware and configuration - Basic network troubleshooting - Network types and topologies - TCP/IP, protocols, ports, and addressing - Wired and wireless networking |
| Printers | 11% | - Installation and configuration - Preventive maintenance and troubleshooting - Printer types and technologies - Sharing and connectivity |
| Operational Procedures | 11% | - Communication and professionalism - Tools and documentation - Safety and environmental procedures - Change management and backup procedures |
| Laptops | 11% | - Laptop hardware maintenance - Expansion and peripheral connections - Laptop components and form factors - Power and display systems |
CompTIA A+ Certification Exam (JK0-801) Sample Questions:
1. A laser multi-function device in an office is able to scan documents, but users are reporting that when they try to make copies they receive an error. Which of the following troubleshooting steps should a technician try FIRST?
A) Ensure the MFD is connected and on the network.
B) Check the toner level to see if it is low.
C) Replace all empty ink cartridges in the MFD.
D) Apply a new preventative maintenance kit.
2. A computer is running very slowly and there is a clicking sound coming from the tower. Which of the following is the BEST course of action?
A) Partition the drive. Format the drive and install the OS.
B) Format the drive and install the OS.
C) Backup data. Replace the drive and install the OS.
D) Backup data. Format and install the OS.
3. A user who performs data entry would like to use the number pad on a laptop that does not have one. Which of the following solutions should a technician recommend? (Select TWO).
A) Re-map keys using Character Map
B) Use a Bluetooth connected mobile device
C) Enable the number pad using a function key
D) Use a USB connected Number Pad
E) Install number pad software in Windows
4. A Pentium 4 PC has a dead power supply. This power supply has a characteristic that must be found in the replacement power supply. Which of the following describes this characteristic?
A) The new supply must have a 20 pin Molex cable.
B) The new supply must have a 6 pin Molex cable.
C) The supply must have the same size cooling fan.
D) The supply must have a 4 pin Molex cable.
5. A laptop's wireless card shows up in the Device Manager, but the signal strength is always one bar. This is caused by which of the following?
A) Disconnected or broken antenna
B) The wireless switch is turned off
C) The signal is disabled in the wireless utility
D) Disconnected or broken inverter
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C,D | Question # 4 Answer: D | Question # 5 Answer: A |
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