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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Telephony & User Administration | 20% | - Voicemail and messaging setup - User, extension, and group configuration - Call routing, inbound/outbound rules |
| Troubleshooting & Support | 20% | - Alarm handling and system recovery - Fault isolation and diagnostic methods - Common call flow and connectivity issues |
| Maintenance & Upgrades | 15% | - Backup and restore procedures - Log management and monitoring tools - Software updates and system upgrades |
| IP Office System Architecture & Components | 20% | - Software editions and licensing model - Hardware platforms and control units - Networking and connectivity requirements |
| Installation & Initial Configuration | 25% | - System setup and basic configuration - License activation and feature enablement - IP Office Manager installation and usage |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. Which three are necessary to ensure that the SIP configuration is taking calls? (Choose three.)
A) Avaya Communication Manager at the supported software version
B) Avaya Communication Manager R3.0
C) Avaya SES at the supported software version
D) T1-QSIG cards in the Avaya Messaging Application Server (MAS) wired to the PBX
E) RFA/WebLM License with signed certificate for Modular Messaging License
2. When installing Modular Messaging (MM) for Exchange on an Avaya S3400/S3500 server, which action is the most appropriate for the second Ethernet interface?
A) Configure the interface to use DHCP.
B) Assign the same IP address as the first Ethernet interface.
C) Disable the interface in Network Properties.
D) Assign a second IP address provided by the customer.
3. How should you access the alarm Log on R3.1 Message Networking (MN) from the main menu?
A) Reports > Logs > Alarm Log
B) Reports > Alarm Log
C) Logs > Alarm Log
D) Logs > Reports > Alarm Log
4. In a multiple Avaya Messaging Application Server (MAS) environment, during scheduled maintenance of the Microsoft Exchange server, the server is unavailable. A subscriber logs in via the TUI and listens to two messages and hangs up. Later the same subscriber logs in via the TUI and finds that there are no messages during the same maintenance downtime.
What is the likely cause of the problem?
A) The subscriber's TUI administration was changed to Audix or Serenade.
B) The subscriber deleted the messages from the Microsoft Exchange Server using Microsoft Outlook.
C) Centralized Offline Storage Folder was not configured correctly.
D) The subscriber had offline access and deleted the messages during the maintenance.
5. Where can an administrator reset the password for a Modular Messaging for Microsoft Exchange subscriber's mailbox? (Choose two.)
A) Web Administration Subscriber Administration password field
B) Subscriber Options > Web Client
C) Modular Messaging Active Directory Extensions
D) Subscriber Options > Desktop Client
E) Modular Messaging Tasks Wizard
Solutions:
| Question # 1 Answer: A,C,E | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: C,E |

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