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Avaya IP Office Implementation Sample Questions:

1. Whenever users have a call on hold, why can they not accept any further incoming calls?

A) Audio Tone setting is enabled
B) Call waiting of f setting is enabled
C) Busy on Held setting is enabled
D) Send All Calls setting is enabled

2. A call is directed to the First hunt group, then it overflows to a second hunt group, and then the call is sent to voicemail. By default, to which mailbox was the call sent?

A) the first hunt group mailbox only
B) the second hunt extension group mailbox only
C) the general sampling mailbox because hunt groups do not have mailboxes
D) both the first and second huntgroup user mailboxes

3. What needs to be configured to have voicemails for the hunt group named Main turn on a user's message light?

A) Add the string HMain to the users Source Number tab.
B) Add the string GroupMain to the users short code tab.
C) Add the string GMainGroup to the usersSource Number tab.
D) Add the string HGroup to the users Shore Code tab.

4. The parameters below are used in the line configuration.
Which parameter is assigned by the system and cannot be changed?

A) Incoming group ID
B) Prefix
C) Line Number
D) Outgoing group ID
E) Telephone Number

5. Which feature will allow incoming calls to be routed appropriately during business hours?

A) IP Protocol
B) Time Profile
C) Firewall Profile
D) Alternate Network Selection

Solutions: