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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Intangible Deliverables | 26% | - Create organizational alignment and shared vision - Build stakeholder relationships and influence - Facilitate collaboration across teams - Communicate vision and strategic direction |
| Tools and Artifacts | 23% | - Map user needs to Salesforce platform capabilities - Use strategy design frameworks and artifacts - Assess desirability, feasibility, and viability - Select appropriate research and co-creation methods |
| Value Design | 32% | - Analyze organizational dynamics and external influences - Establish success metrics and value outcomes - Define challenge statements aligned to business and user needs - Apply ethical and value-centered design principles |
| Leveraging Adjacent Roles and Skills | 19% | - Collaborate with designers, technologists, and business leaders - Integrate research, design, and business strategy practices - Align solution strategies with organizational goals - Lead cross-functional decision-making processes |
Salesforce Certified Strategy Designer Sample Questions:
1. While using Salesforce to Salesforce, to stop sharing a case comment or attachment, you must make the records private.
A) FALSE
B) TRUE
2. Of the three core elements of Design Thinking, which is focused on reviewing whether the technologies they need to develop the solution are available?
A) Viability
B) Feasibility
C) Desirability
3. Which of the following components is NOT included in a V2MOM statement?
A) Methods
B) Measures
C) Vision
D) Obstacles
E) Objectives
F) Values
4. A lack of allignment across an organization is a lossing strategy because it will lead to low morale.
A) FALSE
B) TRUE
5. Analogous Research should be used for the Exploration phase fo the Strategy Design Research.
A) FALSE
B) FALSE
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: E | Question # 4 Answer: B | Question # 5 Answer: A |
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