TS: System Center Service Manager 2010, Configuring (available in 2010): 070-404 Exam

"TS: System Center Service Manager 2010, Configuring (available in 2010)", also known as 070-404 exam, is a Microsoft Certification. With the complete collection of questions and answers, UpdateDumps has assembled to take you through 165 Q&As to your 070-404 Exam preparation. In the 070-404 exam resources, you will cover every field and category in MCSE Certification helping to ready you for your successful Microsoft Certification.

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  • Updated on: Sep 13, 2026
  • No. of Questions: 165 Questions & Answers

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  • Updated on: Sep 13, 2026
  • No. of Questions: 165 Questions & Answers

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Microsoft 070-404 Exam Syllabus Topics:

SectionObjectives
Security and Access Control- User roles and permissions
  • 1. Active Directory integration
    • 2. Role-based access control (RBAC)
      Deploying and Configuring System Center Service Manager- Management packs configuration
      • 1. Importing and customizing management packs
        • 2. Service Manager data warehouse integration
          - Installation and initial configuration
          • 1. Service Manager management server setup
            • 2. Prerequisites and system requirements
              Configuration Management Database (CMDB)- Service asset and configuration items
              • 1. Discovery and synchronization
                • 2. CI classes and relationships
                  Service Desk and Incident Management- Problem management
                  • 1. Problem record handling
                    • 2. Root cause analysis processes
                      - Incident management workflow
                      • 1. Work item templates and queues
                        • 2. Incident lifecycle configuration
                          Service Catalog and Request Fulfillment- Service offerings
                          • 1. Request offerings configuration
                            • 2. Service request workflows
                              Reporting and Data Warehouse- Reporting configuration
                              • 1. Standard and custom reports
                                • 2. SSRS integration

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