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Avaya 6002.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integration and Protocols | 20% | - Integration with Session Manager and System Manager - SIP, H.323, DCP protocols configuration - Trunk configuration and shuffling/hairpining - Network and security configuration |
| Maintenance and Troubleshooting | 20% | - MWI, messaging, and call quality troubleshooting - Alarm and log analysis - Failover, survivability, and fallback procedures - System monitoring and health checks |
| System Administration and Configuration | 25% | - Call routing, coverage, and call handling - Endpoint and station setup - System parameters and feature configuration - CM Messaging mailbox and user provisioning |
| Installation and Initial Configuration | 25% | - License file installation and validation - CM Messaging R6.0 deployment and setup - Avaya Aura Communication Manager R6.0 installation - Server and media gateway integration |
| Features and Applications | 10% | - Advanced communication features - Messaging features and administration - Capacity and performance management |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. When troubleshooting a system fault, if the web interface or SAT are unavailable, which method should be used?
A) TTY2
B) SAL
C) CLI
D) MODEM
2. A technician is asked to retrieve a maintenance log for CMM that shows the information for 8"00 AM to 5:00 PM local tome that day.
Which shell command should be executed to retrieve the maintenance log?
A) Print log for maint 101010 08:00
B) Displog-1 maint -d 10/10/10 08:00
C) Show main log 0800 101010
D) Print-1 maint -d 08:00 10/10/10
3. When using the Avaya Site Administrator GEDI interface, which command would be used to confirm the media gateway number 3 is registered?
A) Show media-gateway 3
B) View media-gateway 3
C) Display media-gateway 3
D) Print media-gateway 3
4. In which two modes is communication manager Release 6.0 deployed? (Choose two)
A) Feature server
B) System management
C) Signaling server
D) Evolution server
5. Which two statements regarding shuffling and hairpining are true? (Choose two)
A) Hairpining does not use media processor resources.
B) The audio connection type field on the communication manager status station formation can be used to determine whether a call is shuffled.
C) A call between a DCP endpoint and H.323 end point can be shuffled.
D) Shuffling release media processor resources.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A,D | Question # 5 Answer: B,D |
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